Risk & Resilience Officer

United Kingdom (Remote)

Reporting to: Head of Risk & Resilience

Remuneration: £36,000 - £40,000 per annum (depending on experience) - plus £1000 working from home allowance

Contract Type: Permanent/ Full time – 40 hours per week

Location: Home-based/various UK meeting locations as required

Closing Date for applications: Friday 29th August*

About Us:

Psychiatry UK is the UK’s leading provider of digital psychiatry services, working both privately and with the NHS to support children, teenagers and adults with expert, patient-centred care.

A career with Psychiatry UK allows you to expand your knowledge, enhance your skills, and gain valuable life experience—all while enjoying the flexibility of a remote full-time role. As part of a leading online mental health service, you'll collaborate with innovative, forward-thinking professionals in a dynamic, multidisciplinary team committed to making a real difference.

The Risk and Resilience Officer will work closely with the Risk and Resilience Manager to implement, monitor, and enhance the organisation’s risk management and operational resilience frameworks. This role plays a key part in safeguarding Psychiatry-UK’s ability to deliver safe, compliant, and uninterrupted mental health services in a fully digital environment.

This is a home-based role (applicants must reside in the UK), though occasional travel may be required for face-to-face meetings at various locations within the UK.

As our Risk and Resilience Officer you will:

• Assist in the implementation and ongoing maintenance of risk and resilience policies, procedures, and frameworks.

• Support the identification, assessment, and monitoring of operational, clinical, and digital risks.

• Maintain and periodically test business continuity and disaster recovery plans.

• Coordinate and document risk assessments, audits, and scenario-based exercises.

• Monitor compliance with regulatory and contractual obligations (e.g., CQC, GDPR, NHS DSP Toolkit).

• Contribute to incident response activities and participate in post-incident reviews.

• Prepare and present risk and resilience reports and dashboards for internal stakeholders.

• Assist in the delivery of training and awareness sessions across the organisation.

• Maintain risk registers, ensuring timely updates and follow-up on mitigation actions.

• Collaborate with clinical, IT, governance, and operational teams to ensure integrated risk oversight and effective continuity planning.

• Coordinate business impact analyses (BIAs) to identify critical functions and dependencies.

• Support the planning, delivery, and evaluation of continuity exercises and simulations.

• Track and report on continuity risks, gaps, and improvement actions.

• Keep up to date with best practices and emerging trends in business continuity and resilience.

• Plan and prioritise workload, adapting to shifting priorities as needed.

• Participate in regular supervision with the line manager and in the Psychiatry-UK PDR process to maintain and develop skills and meet agreed objectives.

• Attend relevant online and mandatory training, including Information Governance, Safeguarding, and Health & Safety.

To succeed as our Risk and Resilience Officer you will have: 

• 1–2 years’ experience in a risk management, compliance, or business continuity role.

• Knowledge and understanding of UK healthcare regulations and the digital health environment.

• Strong organisational, analytical, and problem-solving skills with a high level of attention to detail.

• Proficiency in Microsoft Office applications and familiarity with risk management tools or software.

• Excellent verbal and written communication skills, with the ability to present information clearly to diverse audiences.

• Ability to work collaboratively as part of a multidisciplinary team.

Desirable Qualifications, Skills and Experience:

• Degree or equivalent qualification in Risk Management, Business Administration, Healthcare, or a related field.

• Working towards or holding professional certifications such as CBCI, MBCI, ISO 22301, or IRM.

• Experience working in a mental health or telehealth environment.

• Familiarity with data protection requirements and cybersecurity principles.

• Exposure to incident management processes and/or business continuity planning.

Psychiatry UK: Supporting You

We want you to enjoy your work while feeling healthy, happy, and appreciated. That’s why we’ve created a benefits package designed with you in mind. You’ll have access to a range of wellbeing perks, including a Health Cash Plan, Well Hub Subscription, access to an Employee Assistance Programme, Annual Volunteering Day, Enhanced Sickness and Family Leave pay, Length of Service Bonus, Work from Home allowance and Pension options.

At Psychiatry UK, we care about what matters to you.

Recruitment Process

At Psychiatry UK, we are committed to creating an inclusive and accessible recruitment process. Our process includes:

• Application

• Profile review

• Screening conversation

• Competency based interview(s)

If at any point you require any reasonable adjustments —such as additional time, assistive technology, or an alternative format for materials—please let us know. We are happy to accommodate your needs to ensure you have a fair and comfortable experience. Please feel free to reach out to us at recruitment@psychiatry-uk.com to discuss any adjustments that would support you.

If this opportunity excites you, why not apply today? *We review applications as they come in and may close the advert early if we receive a high volume of interest. To ensure you don’t miss out, we encourage you to submit your application as soon as possible.