Information Governance Assistant

United Kingdom (Remote)

Reporting to: Head of Information Governance and Data Protection Officer.

Remuneration: £29,000 – 32,000 per annum - plus £1000 working from home allowance.

Working in: The Information Governance Team

Contract Type: Permanent/Full time – 40 hours per week.

Location: Home-based/various UK meeting locations as required.

Closing Date for applications: Tuesday 28th April 2026*

About Us:

Psychiatry UK is the UK’s leading provider of digital psychiatry services, working both privately and with the NHS to support children, teenagers and adults with expert, patient-centred care.

A career with Psychiatry UK allows you to expand your knowledge, enhance your skills, and gain valuable life experience—all while enjoying the flexibility of a remote full-time role. As part of a leading online mental health service, you'll collaborate with innovative, forward-thinking professionals in a dynamic, multidisciplinary team committed to making a real difference.

The Information Governance Assistant role is a fast-paced and evolving position that requires motivation, enthusiasm, and a strong commitment to continuous learning and professional development.

The Information Governance Assistant will work both independently and under supervision, demonstrating initiative, adaptability, and a proactive approach to developing new skills.

This is a home-based role (applicants must reside in the UK), though occasional travel may be required for face-to-face meetings at various locations within the UK.

As our Information Governance Assistant, you will:

Provide operational support to the Information Governance (IG) Team in the day-to-day administration and delivery of data protection and information governance activities across the organisation.

Assist in the management of information rights requests, including Subject Access Requests (SARs), as well as supporting data protection compliance activities, records management processes, training administration, and governance reporting.

This role is ideally suited to someone looking to develop a career in Information Governance or Data Protection within a regulated healthcare environment.

The Information Governance Assistant will work under the supervision of senior IG colleagues and will not be expected to make decisions on complex data protection matters.

Key Responsibilities:

Information Rights Records Support

• Provide administrative support for Subject Access Requests (SARs) and other information rights requests, including logging, acknowledgement, tracking deadlines and document collation.

• Assist with basic redaction of records in line with guidance and templates.

• Maintain accurate information rights logs and trackers.

• Support retention and records management activities in line with organisational policy.

Data Protection and IG Administration

• Maintain IG registers, including:

  • Data breaches/incidents

  • DPIAs and risk registers

  • Data processing agreements and supplier records

• Assist with the coordination and follow‑up of data incidents, including evidence collation and action tracking.

• Support preparation of routine IG reports, dashboards, and metrics.

• Assist in evidence gathering for DSPT and internal/external assurance activities.

Training and Awareness

• Support administration of IG and data protection training, including:

  • Training records

  • Compliance tracking

  • Follow‑up communications.

• Assist with maintaining IG content on SharePoint or internal systems.

Governance and Team Support

• Provide general administrative support to the IG Team, including meeting coordination and minute‑taking where required.

• Respond to routine queries from staff using approved guidance and escalation routes.

• Escalate complex, high‑risk or unusual matters promptly to senior IG colleagues.

To succeed as our Information Governance Assistant, you will be:

Discreet and trustworthy, with a methodical and well-organised approach to their work. They will be able to follow established procedures and escalation routes, and feel comfortable working to deadlines in a structured environment. A positive and collaborative team contributor, they will demonstrate a patient-first mentality in all aspects of their work and be committed to supporting PUK’s values.

Essential Qualifications, Skills and Experience:

• Strong administrative and organisational skills

• Excellent attention to detail and accuracy

• Ability to handle personal and sensitive data confidentially.

• Good written communication skills

• Confidence using IT systems, spreadsheets, and document management tools.

• Willingness to learn and develop knowledge of UK GDPR and Information Governance

• Comfortable working in a busy and pressurised environment.

Desirable Qualifications, Skills and Experience:

• Previous experience in:

  • Healthcare, regulated environment

• Awareness of:

  • UK GDPR and Data Protection Act 2018

  • NHS or healthcare environments

• Experience supporting records, audits, or governance processes.

Psychiatry UK: Supporting You

We want you to enjoy your work while feeling healthy, happy, and appreciated. That’s why we’ve created a benefits package designed with you in mind. You’ll have access to a range of wellbeing perks, including a Health Cash Plan, Well Hub Subscription, access to an Employee Assistance Programme, Annual Volunteering Day, Enhanced Sickness and Family Leave pay, Length of Service Bonus, Work from Home allowance and Pension options.

At Psychiatry UK, we care about what matters to you.

Development and Support

The organisation is committed to supporting development, including:

• Role‑specific IG and data protection training

• Supervision and mentoring from senior IG staff.

• Opportunities to progress into IG Officer‑level roles over time

Recruitment Process

At Psychiatry UK, we are committed to creating an inclusive and accessible recruitment process. Our process includes:

· Application

· Profile review

· Screening conversation

· Competency based interview(s)

If at any point you require any reasonable adjustments —such as additional time, assistive technology, or an alternative format for materials—please let us know. We are happy to accommodate your needs to ensure you have a fair and comfortable experience.

If this opportunity excites you, why not apply today? *We review applications as they come in and may close the advert early if we receive a high volume of interest. To ensure you don’t miss out, we encourage you to submit your application as soon as possible.